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We are open Monday – Friday. To keep everyone safe, we will still be practicing curb side service. Read Details

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Testimonial Category: Customer Care

…you helped us with our very sick puppy…

By TVCadminMay 9, 2021May 13, 2021

We really like thornwood – you helped us with our very sick puppy and gave us the knowledge we needed to make a decision on how to care for him. Thank you so much for your excellent and thorough care!

…patient and pay attention to details of our conversations.

By TVCadminApril 13, 2021May 13, 2021

The staff is awesome! They are patient and pay attention to details of our conversations. They are very accommodating with scheduling as well. All seem very knowledgeable!

…the best veterinary team in the business.

By TVCadminJanuary 8, 2021January 8, 2021

Without a doubt, the best veterinary team in the business. Of course we have absolute confidence in their technical skills, but more than that; you can really feel their compassion for your pet, love for their work and love for their coworkers.

They care about my pet AND about me.

By TVCadminJanuary 8, 2021January 8, 2021

Competent, professional, caring veterinary service. They care about my pet AND about me.

I especially appreciate the follow ups.

By TVCadminJanuary 8, 2021January 8, 2021

Most friendly, well-trained, and knowledgeable staff (vets, techs, and anyone else I have talked to!) in the area. I especially appreciate the follow ups, as the staff really cares about our animals and family!

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In Memoriam

LMB LogoAt the request of the Van Otteren family, the League of Michigan Bicyclists is accepting donations in Marc’s memory.

Click to Donate

Location & Contact Info

1501 Buttrick Ave. SE
Ada, MI 49301
click here for map

Phone 616.676.1251
Fax 616.676.8761

Email Us

Join Us Online

Thornwood Vet Clinic on Facebook

After Hours Emergency

Animal Emergency Clinic
Animal Emergency Clinic
616.361.9911
877.406.9911

Blue Pearl Specialty and Emergency Medicine for Pets
Blue Pearl Specialty and Emergency Medicine for Pets
616-284-5300

Client Reviews

…you helped us with our very sick puppy…

We really like thornwood – you helped us with our very sick puppy and gave us the knowledge we needed to make a decision on how to care for him. Thank you so much for your excellent and thorough care!

Kevin DeBruyn

…patient and pay attention to details of our conversations.

The staff is awesome! They are patient and pay attention to details of our conversations. They are very accommodating with scheduling as well. All seem very knowledgeable!

Emily Sapak

…couldn’t be more thankful to have a safe place for him…

Archie is a special pup 🙂 and we couldn’t be more thankful to have a safe place for him where the people love him and understand him as much as we do! Bonus that he loves everyone there just as much!

…the best veterinary team in the business.

Without a doubt, the best veterinary team in the business. Of course we have absolute confidence in their technical skills, but more than that; you can really feel their compassion for your pet, love for their work and love for their coworkers.

Topnotch care!

You love our pets and it shows! Topnotch care!

Amy Johnson

Super happy I made the switch to Thornwood Veterinary!

The tech and vet that I talked with were very informative and listened to my concerns for my dog. Super happy I made the switch to Thornwood Veterinary!

Angela Riley

An amazing team.

My furry children have always been treated as family. You have an amazing team.

Valorie Vernon

…my dog was struggling swallowing/choking…

I called to say my dog was struggling swallowing/choking and was told to come in immediately. The staff was waiting for me and helped my dog quickly. Thank you!

Leslie Hooker

They care about my pet AND about me.

Competent, professional, caring veterinary service. They care about my pet AND about me.

Beverly Holaday

My dog gets so excited to go to the vet!

I love all the staff at thornwood vet clinic! They always are super friendly and make me feel like my pets are in great hands. My dog gets so excited to go to the vet!

Jillian Beld

I especially appreciate the follow ups.

Most friendly, well-trained, and knowledgeable staff (vets, techs, and anyone else I have talked to!) in the area. I especially appreciate the follow ups, as the staff really cares about our animals and family!

Genevieve McDaniels

…my cat got into a fight and needed veterinary care as well as boarding.

The day before a scheduled vacation, my cat got into a fight and needed veterinary care as well as boarding. Thornwood Veterinary kept me aware of my cat’s needs and treatment during her stay. Her happy purrs proved she had excellent care!

Mary Pastor

…our third dog at this kennel.

Maizey loves going to Thornwood and adores the entire staff. The customer care is wonderful. This is our third dog at this kennel.

Molly Krauss

Coming over to Thornwood has been the best decision…

Coming over to Thornwood has been the best decision we could have made for Max. You all are more responsive than any ever vet I have taken my pets to. Your attention to his care and my concerns is important to me and clearly important to you!

Angela Gillisse

The staff are friendly and very helpful.

The staff are friendly and very helpful. Dr. Grusling is wonderful, she provides a very thorough and well documented evaluation that is sent to you via email 🙂

Pam O'Connor

Every staff member we have met have been amazing.

We have a considerable amount of pets dogs, puppies and cats. Every staff member we have met have been amazing. Heather, Samantha and Dr G are helpful and knowledgeable. All of our questions are answered with thought and patience. You are all amazing.

Christine Milton

I appreciate being referred to a specialist…

I appreciate being referred to a specialist for Dodge’s lump out of concern for his safety. The vet was also immediately upfront about the cost of the specialist, and that should Dodge need treatment, Thornwood would do it for a better cost.

Elyse Wild

My dog is a member of the family and deserves the best.

My dog is a member of the family and deserves the best. She has always been treated well and is usually greeted before me, so the attention is on her, as it should be.

Susan Simmerer

Treat Our Pets as if They are Your Own

You make us feel like our pets are the only patients you have. You know them well and treat them as if your own.

Jennifer Gesik

Great Staff and Location

Great staff. Great location relative to my home.

Consistently friendly and accommodating.

Consistently friendly and accommodating. Obviously like my dog and she loves it there.

Cannot say enough good things about them.

Excellent staff!! Wonderful, extremely knowledgeable and considerate vets!! Cannot say enough good things about them, I made them my primary veterinary office after only one visit I was so impressed. HIGHLY recommend!!

Andrea Adams

…friendly, helpful and will always answer the million questions I come up with.

Every single person is friendly, helpful and will always answer the million questions I come up with. We have been coming to Thornwood with all of our cats and dogs for 20 years and I’ve never had any sort of an issue with anyone or anything.

Sheila Aalsburg

The staff at Thornwood our extremely caring, qualified and personal.

The staff at Thornwood our extremely caring, qualified and personal. I highly recommend them to care for your pets!

Mary Hoover

…our very best friends when it came to all of our beloved pets.

You all have always been our very best friends when it came to all of our beloved pets. We would like to thank you!

Sherry & David Ward

A level of care and affection…second only to our own.

We have always felt that the Thornwood staff exhibited a level of care and affection for our pets second only to our own. Both of our dogs would race to the car as soon as we said “Let’s go to Dr. Leali’s!”. The cats not so much.

Linda

Great customer service and compassionate pet care!

My dog had an adverse reaction to vaccinations and the office got us in immediately to reverse the reaction. The vet follow up with me that night and the vet tech called the next morning! Thank you.

Love you guys!

Your treatment of Mick since the day I got him until the sad day of having to let him go, as well as Django, has been nothing short of dedicated and gracious. Thank you!

Eric

Always treated our dogs well.

Thornwood has always treated our dogs very well and cares very much about their well being.

Bryan

The staff here are the most compassionate people.

I know my pet is getting the best care. I trust them. They take great care and offer practical, living solutions. I am eternally thankful for all they have done for us over the years.

Lori

Lifelong Client

I’ve been a lifelong client of Thornwood Veterinarian and the same caring and knowledgeable staff is still alive and well!

Leslie

Liesl is in great hands at Thornwood Vet Clinic

I am confident that Liesl is in great hands at Thornwood Vet Clinic. Whether she is visiting Dr. Knope, barking with the other pups in the kennel while we are on vacation, or having a spa day with Michelle, she always comes home safe and sound!

Susan

Very good veterinary clinic!

Always treated very well and all employees really seem to care. Dr. Knopp is a very good vet.

Jill

Izzo has no fear of coming here at all.

We have been going to this place since Izzo came to us. I value all of the people who work here because of their knowledge, their compassion and friendliness. Izzo has no fear of coming here at all and THAT is one of the biggest pluses for me.

Cathy

Everybody is great.

They love our dogs and our dogs love them!

Sean
dog and floral artwork

Clinic Hours

Mon., Tues., Thurs., Fri.
8am-6pm

Wednesdays
9am-2pm

Saturday & Sunday
Closed

Boarding Hours

Monday, Tuesday, Wednesday,
Thursday & Friday
8am-6pm

Saturday
Boarding drop-off / pick-up: 8am-10am and 5:00pm

Sunday
Boarding drop-off / pick-up: 5:00pm

Food & Medicine Pick-up?

Please call M-F to prearrange.

Doggy Day Care Drop Off

8:00am

© 2022 Thornwood Veterinary Clinic. All Rights Reserved. Caring for your pets at our clinic and kennel in Ada, Michigan.